Terms & Conditions — imaju8

1 Introduction

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding contract between you ("Player", "User", "you") and imaju8 ("imaju8", "we", "us", "the Platform"), governing your access to and use of the imaju8 online casino and sports betting platform available at imaju8.cam and any related mobile or desktop applications.

By registering an account, making a deposit, or using any game, betting market, or promotional service offered on imaju8, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to any part of these Terms, you must cease use of the Platform immediately.

imaju8 is intended for entertainment purposes only and is directed at players located in Malaysia, including but not limited to residents of Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and Shah Alam. These Terms are written in English and shall be interpreted in accordance with their plain English meaning.

2 Definitions

For the purposes of these Terms, the following definitions shall apply unless the context expressly requires otherwise:

3 Account Eligibility

Access to and use of the imaju8 Platform is subject to the following eligibility requirements, which must be satisfied at all times during a Player's use of the Platform:

1. Age Requirement: You must be at least 21 years of age at the time of registration and at all times during your use of the Platform. imaju8 enforces strict age verification. Any Account found to belong to a person under the age of 21 will be closed immediately and all balances forfeited.
2. Jurisdiction: You must not be located in, a citizen of, or a resident of a jurisdiction in which the use of online casino or sports betting services is prohibited under applicable law. It is your sole responsibility to determine whether your use of the Platform complies with applicable laws in your jurisdiction.
3. Legal Capacity: You must possess the full legal capacity to enter into a binding agreement under the laws applicable to you.
4. Not Self-Excluded: You must not be subject to any self-exclusion arrangement, whether imposed by imaju8 or any other gaming operator, at the time of registration or use.
5. Single Account: You may hold only one registered Account on the Platform at any given time. Registration of multiple Accounts by the same individual constitutes a material breach of these Terms.

4 Account Registration & Security

To access the full services offered by imaju8, you must complete the registration process by providing accurate, current, and complete personal information as requested. The following obligations apply to all registered Players:

• You must provide your legal full name, date of birth, residential address, valid email address, and phone number at the time of registration.
• All information provided during registration must be truthful and accurate. Providing false or misleading information constitutes a breach of these Terms and may result in immediate Account termination.
• You are solely responsible for maintaining the confidentiality of your Account credentials, including your username and password. imaju8 shall not be held liable for any losses arising from unauthorised access to your Account resulting from your failure to safeguard your login details.
• You must notify imaju8 immediately if you suspect that your Account has been accessed without your authorisation.
• imaju8 reserves the right to refuse registration or to close any Account at its sole discretion, including where it reasonably suspects fraud, misrepresentation, or breach of these Terms.
• Prior to processing any withdrawal, Players are required to complete KYC verification by submitting a valid government-issued photo identification document (e.g., Malaysian National Identity Card or passport) and, where applicable, proof of address and proof of payment method.

5 Deposits & Withdrawals

All financial transactions on imaju8 are processed in Malaysian Ringgit (MYR / RM). The following terms apply to all deposit and withdrawal activity on the Platform:

5.1 Deposits. imaju8 accepts deposits via the following payment methods, subject to applicable minimum and maximum limits:

• Touch 'n Go eWallet — minimum RM30
• Boost — minimum RM30
• GrabPay — minimum RM30
• DuitNow QR and FPX — minimum RM50
• Maybank, CIMB, Public Bank, Hong Leong Bank (bank transfer) — minimum RM100
• USDT TRC20, Bitcoin (BTC), Ethereum (ETH) — minimum equivalent of MYR 30

imaju8 does not charge processing fees on deposits made through the above methods. Standard blockchain network fees apply to cryptocurrency transactions and are borne by the Player.

5.2 Withdrawals. Withdrawal requests are subject to the following conditions:

• All Players must complete KYC verification before their first withdrawal request is processed.
• Withdrawal requests will only be processed to the same payment method used for the original deposit, wherever technically possible, to comply with anti-money laundering requirements.
• imaju8 reserves the right to request additional documentation for any withdrawal request, including proof of identity, source of funds, or proof of ownership of the payment method used.
• Processing times are indicative: e-wallet withdrawals typically within 5 minutes of approval; DuitNow/FPX within 5–15 minutes; direct bank wire within 15–60 minutes. These times are not guaranteed and may vary during peak periods.
• imaju8 reserves the right to withhold withdrawal processing pending investigation of any suspected fraudulent, illegal, or irregular activity.

5.3 Dormant Accounts. An Account that has had no login activity for a consecutive period of twelve (12) months will be classified as dormant. imaju8 reserves the right to deduct a monthly administrative fee from dormant Account balances in accordance with its then-current dormancy policy, details of which will be communicated to the registered email address on file.

6 Bonuses & Promotions

imaju8 offers a variety of promotional bonuses to registered Players, including but not limited to welcome bonuses, cashback offers, birthday bonuses, referral rewards, and VIP tier benefits. The following general terms apply to all promotions unless specific promotion terms state otherwise:

• Wagering Requirements: Bonus funds are subject to wagering requirements, expressed as a multiplier (e.g., 15x). A 15x wagering requirement on a RM100 bonus requires the Player to place a total of RM1,500 in bets before any bonus-derived winnings may be withdrawn.
• Game Contribution: Not all games contribute equally to clearing wagering requirements. Slot games typically contribute 100%. Table games including baccarat, blackjack, and roulette typically contribute between 10% and 20%. Live dealer games contribution rates are specified in individual promotion terms.
• Maximum Bet During Bonus: While a bonus is active, the maximum permissible bet per round is as specified in the individual promotion terms. Breaching the maximum bet restriction may result in forfeiture of the bonus and any associated winnings.
• Bonus Expiry: Bonuses expire as specified in individual promotion terms, typically within 7, 14, or 30 days of credit. Uncompleted wagering requirements at expiry result in forfeiture of the bonus balance.
• Maximum Cashout: Certain bonuses carry a maximum cashout cap on bonus-derived winnings. This limit is specified in individual promotion terms.
• Abuse Prevention: imaju8 reserves the right to withhold or void any bonus where it reasonably determines that the bonus has been claimed in breach of these Terms or through abusive, fraudulent, or coordinated activity.
• Bonus Eligibility: Bonuses are available to players aged 21 and above who have completed registration. Specific promotions may carry additional eligibility criteria as stated in their individual terms.

7 Gameplay Rules

The following rules apply to all game and betting activity conducted on the imaju8 Platform:

• All bets placed on the Platform are final once confirmed. imaju8 does not accept requests to cancel or modify confirmed bets, except where a technical error on the Platform has demonstrably caused an incorrect outcome.
• Game outcomes are determined by certified Random Number Generator (RNG) systems for slot and instant-game products, and by live dealing procedures for live casino products. imaju8 does not manipulate game outcomes.
• Published Return to Player (RTP) percentages represent theoretical long-term return rates and do not guarantee any individual session result.
• In the event of a technical malfunction or disconnection during a game round, imaju8's system logs will be used to determine the outcome. Where a fair determination is not possible, the affected bet may be voided and the stake returned.
• Sports betting odds and markets are subject to change prior to settlement. imaju8 reserves the right to void markets where errors in odds have been published, or where a match has been declared void by the relevant governing body.
• Mix Parlay and accumulator bets are subject to the individual rules of each included selection. A single void selection in a parlay may, depending on the Platform's applicable parlay rules, reduce the accumulator or result in settlement at reduced odds.

8 Prohibited Conduct

The following activities are strictly prohibited on the imaju8 Platform and constitute a material breach of these Terms, which may result in immediate Account suspension, forfeiture of balances, and where applicable, legal action:

• Registering more than one Account on the Platform, whether under the same or different personal details.
• Providing false, inaccurate, or misleading personal information during registration or KYC verification.
• Using the Platform while physically located in a jurisdiction where online gambling is prohibited under local law.
• Using automated systems, bots, scripts, or any artificial means to interact with the Platform or to gain an unfair advantage in any game or betting market.
• Exploiting software bugs, glitches, or errors in the Platform's systems for financial gain. Any winnings derived from such exploitation may be voided.
• Engaging in collusion with other Players or third parties to manipulate game or betting outcomes.
• Using funds sourced from illegal activities to make deposits on the Platform, in violation of applicable anti-money laundering laws.
• Conducting charge-backs or payment reversals after funds have been used on the Platform. imaju8 reserves the right to pursue recovery of charge-back amounts and associated costs through legal channels.
• Harassing, threatening, or abusing imaju8's customer support team or other Platform users through any communication channel.

9 Intellectual Property

All content on the imaju8 Platform — including but not limited to the imaju8 brand name, logo, website design, text, graphics, game interfaces, software, and promotional materials — is the proprietary intellectual property of imaju8 or its licensed content providers. All rights are reserved.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal entertainment purposes in accordance with these Terms. This licence does not extend to:

• Reproducing, distributing, or commercially exploiting any Platform content without prior written authorisation from imaju8.
• Reverse-engineering, decompiling, or extracting source code from any Platform software.
• Creating derivative works based on any Platform content or software.
• Using the imaju8 brand, logo, or name in any context that implies endorsement or affiliation without express written consent.

10 Limitation of Liability

To the fullest extent permitted by applicable law, imaju8 shall not be liable for any loss or damage of any kind arising out of or in connection with your use of, or inability to use, the Platform, including but not limited to:

• Any direct, indirect, incidental, consequential, or punitive financial losses, including gambling losses.
• Loss of data, loss of business, or loss of opportunity arising from Platform unavailability or technical failure.
• Errors or omissions in Platform content, game results, or odds, except where such errors are attributable solely to imaju8's proven negligence.
• Unauthorised access to your Account arising from your failure to maintain the confidentiality of your login credentials.

Nothing in these Terms shall exclude or limit imaju8's liability for death or personal injury caused by its negligence, or for fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

The Platform is provided on an "as is" and "as available" basis. imaju8 makes no warranty, express or implied, as to the Platform's fitness for any particular purpose, uninterrupted availability, or freedom from errors.

11 Responsible Gambling

imaju8 is committed to promoting responsible gambling among all Players on the Platform. Gambling is intended as a form of entertainment and should never be treated as a source of income or a means of recovering financial losses.

The following responsible gambling tools are available to all registered Players via their Account settings:

• Deposit Limits: Players may set daily, weekly, or monthly deposit caps. Increases to limits are subject to a minimum 7-day cooling-off period.
• Session Time Limits: Players may configure maximum session durations, after which the Platform will issue an alert or log the Player out.
• Reality Check Reminders: Periodic on-screen notifications displaying session duration and net win/loss position.
• Self-Exclusion: Players may request temporary exclusion (24 hours to 6 months) or permanent self-exclusion by contacting imaju8 support.

Players who believe their gambling behaviour may be causing harm are encouraged to seek assistance. The AADK (Agensi Anti Dadah Kebangsaan) Helpline can be reached at 1800-88-6262 (plain text reference, not a link). Additional information is available on our Responsible Gambling page.

12 Account Suspension & Termination

imaju8 reserves the right to suspend, restrict, or permanently close any Player Account, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Failure to complete KYC verification within the stipulated period.
• Reasonable suspicion of fraud, identity theft, money laundering, or other illegal activity.
• Discovery that the Player is under the age of 21 at the time of registration or use.
• Receipt of a valid self-exclusion request from the Player.
• Regulatory requirement, court order, or instruction from a competent authority.

Upon termination of an Account for reasons other than fraud or breach of Terms, any verified Real Money Balance remaining in the Account will be returned to the Player via the original payment method, subject to completion of pending KYC requirements. Bonus balances are not refundable upon Account closure.

Players who wish to voluntarily close their Account may do so by contacting imaju8 customer support. Requests for voluntary closure will be processed within five (5) business days.

13 Amendments to These Terms

imaju8 reserves the right to amend, update, or replace these Terms and Conditions at any time. Where changes are material, imaju8 will endeavour to notify registered Players via the email address on file or via a prominent notice on the Platform prior to the changes taking effect.

Your continued use of the Platform following the publication of amended Terms constitutes your acceptance of those amendments. If you do not agree to amended Terms, you must cease using the Platform and may request Account closure in accordance with Clause 12.

The most recent version of these Terms is always accessible at imaju8.cam/terms-conditions. The "Last Updated" date at the top of this document reflects the effective date of the current version.

14 Governing Law & Dispute Resolution

These Terms and Conditions, and any dispute arising out of or in connection with them, shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which imaju8 operates. Nothing in this clause affects your statutory rights as a consumer under applicable Malaysian law.

In the event of a dispute between a Player and imaju8, the Player should first contact imaju8 customer support to seek resolution. imaju8 commits to responding to all formally submitted complaints within five (5) business days.

imaju8 operates a formal complaints process. Players who remain dissatisfied after engaging with imaju8 support may escalate their complaint in writing to [email protected] (plain text reference only — not a clickable email link), setting out the nature of the dispute, the relevant dates and amounts, and the resolution sought.

15 Contact Us

If you have any questions, concerns, or formal complaints regarding these Terms and Conditions or any aspect of your imaju8 Account, please contact us through the following channel:

For urgent account security matters, including suspected unauthorised access, Players are advised to use the live chat channel for the fastest possible response. For responsible gambling support, please refer to Clause 11 or visit our Responsible Gambling page.

These Terms and Conditions were last reviewed and updated on 1 January 2026. Players are responsible for reviewing these Terms periodically to remain informed of any updates. Continued use of the Platform constitutes acceptance of the current Terms.