Privacy Policy — imaju8

1 Introduction

This Privacy Policy ("Policy") is published by imaju8 ("imaju8", "we", "us", "our") and applies to all personal data collected from individuals ("Player", "User", "you") who access or use the imaju8 online casino and sports betting platform at imaju8.cam, including any associated mobile interfaces or applications.

imaju8 operates as an online gaming and sports betting platform serving players primarily based in Malaysia, including residents of Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and other locations across the country. All financial transactions are conducted in Malaysian Ringgit (MYR / RM).

By registering an account, making a deposit, or otherwise using the imaju8 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein. If you do not agree to this Policy, you must not use the Platform.

2 Definitions

For the purposes of this Privacy Policy, the following definitions apply:

3 Data We Collect

imaju8 collects the following categories of personal data, depending on the nature of your interaction with the Platform:

3.1 Registration & Identity Data

• Full legal name as it appears on your government-issued identity document
• Date of birth (required to verify that you are aged 21 or above)
• Gender (where voluntarily provided)
• Malaysian National Identity Card (MyKad) number or passport number
• Residential address, including postcode and state
• Email address
• Mobile phone number
• Username and encrypted password credentials

3.2 Financial & Transaction Data

• Deposit and withdrawal transaction history, including amounts in MYR
• Payment method details — including Touch 'n Go eWallet account reference, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, or Hong Leong Bank account information used for transactions
• Cryptocurrency wallet addresses used for USDT TRC20, Bitcoin (BTC), or Ethereum (ETH) transactions
• Account balance and gaming credit history
• Chargeback and dispute records where applicable

3.3 Gaming Activity Data

• Game session logs, bet histories, and win/loss records
• Sports betting selections, odds accepted, and settlement outcomes
• Bonus and promotion claim records
• VIP tier status and loyalty point transactions
• Responsible gambling tool usage, including deposit limits and self-exclusion records

3.4 Technical & Device Data

• IP address and approximate geolocation derived therefrom
• Device type, operating system, and browser version
• Session timestamps, login history, and platform navigation logs
• Cookie identifiers and session tokens (see Section 9)

3.5 Communications Data

• Records of live chat conversations with customer support
• Email correspondence submitted to [email protected]
• Complaint and dispute correspondence

4 How We Collect Your Data

imaju8 collects personal data through the following means:

• Direct Submission: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or claiming a promotional offer.
• Automated Collection: Technical and device data collected automatically when you access or interact with the Platform, including through cookies, server logs, and session tracking technologies (see Section 9).
• Third-Party Verification Services: Identity and age verification data received from licensed KYC service providers engaged by imaju8 to verify the authenticity of documents submitted during the verification process.
• Payment Processors: Transaction confirmation and status data received from payment processing partners, including Malaysian e-wallet operators (Touch 'n Go eWallet, Boost, GrabPay), FPX, DuitNow, and cryptocurrency network confirmations.
• Fraud & Risk Screening: Data received from third-party fraud prevention and anti-money laundering screening services engaged by imaju8 as part of its compliance obligations.

5 Purposes of Data Processing

imaju8 processes your personal data for the following specific and documented purposes:

1. Account Creation and Management: To register, authenticate, and maintain your imaju8 account, including password management and account security monitoring.
2. Age and Identity Verification (KYC): To verify that you are aged 21 or above as required by imaju8's platform policies, and to confirm your identity as required by applicable anti-money laundering regulations.
3. Transaction Processing: To process deposits and withdrawals in MYR via your selected payment method, including Touch 'n Go eWallet, Boost, DuitNow, FPX, and bank transfer.
4. Platform Service Delivery: To deliver game services, sports betting markets, promotional offers, and customer support to registered players.
5. Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, account takeovers, money laundering, and other prohibited conduct as defined in the Terms and Conditions.
6. Responsible Gambling: To operate self-exclusion tools, deposit limits, session timers, and reality-check features, and to monitor for indicators of problem gambling behaviour as part of imaju8's responsible gambling programme.
7. Legal and Regulatory Compliance: To comply with applicable laws, regulations, court orders, and requests from competent regulatory or law enforcement authorities.
8. Customer Communications: To respond to account enquiries, support requests, and formal complaints submitted by registered players.
9. Platform Improvement: To analyse aggregate, anonymised usage data for the purposes of improving platform performance, game selection, and user experience.

6 Legal Basis for Processing

imaju8 processes personal data on the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing required to perform the contract between imaju8 and the Player — specifically the delivery of gaming, betting, and payment services as agreed at the point of account registration.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering (AML) obligations, age verification requirements, and responses to lawful authority requests.
• Legitimate Interests: Processing necessary for imaju8's legitimate business interests, including fraud prevention, platform security, responsible gambling monitoring, and aggregate analytics — where such interests are not overridden by the Player's fundamental rights and freedoms.
• Consent: Where imaju8 relies on consent as the legal basis for specific processing activities (e.g., optional marketing communications), that consent will be explicitly requested. You have the right to withdraw consent at any time without affecting the lawfulness of prior processing.

7 Data Sharing & Disclosure

imaju8 does not sell your personal data. We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data processing agreements:

• Payment Processing Partners: E-wallet operators (Touch 'n Go eWallet, Boost, GrabPay), FPX and DuitNow network participants, Malaysian banks (Maybank, CIMB, Public Bank, Hong Leong Bank), and cryptocurrency network infrastructure — to facilitate deposits and withdrawals.
• KYC & Identity Verification Providers: Licensed third-party identity verification services engaged to verify the authenticity of documents submitted during account KYC processes.
• Fraud & AML Screening Services: Third-party risk and compliance screening providers that assist imaju8 in meeting its anti-money laundering and fraud prevention obligations.
• Game & Technology Platform Providers: Game studio and platform technology providers whose services are integrated into the imaju8 Platform may receive limited session data necessary to deliver game services.
• Regulatory and Law Enforcement Authorities: imaju8 may disclose personal data to competent regulatory bodies, law enforcement agencies, or courts where required to do so by applicable law, valid legal process, or regulatory directive.
• Professional Advisors: Legal counsel, auditors, and other professional advisors retained by imaju8, subject to professional confidentiality obligations.

8 Data Retention

imaju8 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:

• Account Data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, as required by applicable AML and financial record-keeping obligations.
• Transaction Records: Retained for a minimum of seven (7) years from the date of the transaction, in compliance with applicable financial services regulations.
• KYC Verification Documents: Retained for a minimum of five (5) years from the date of verification, or longer where required by applicable law or ongoing regulatory obligation.
• Customer Communications: Support correspondence is retained for a period of three (3) years from the date of the communication, to enable investigation of complaints or disputes.
• Gaming Activity Logs: Retained for a minimum of three (3) years for integrity, audit, and dispute resolution purposes.
• Self-Exclusion Records: Retained indefinitely to prevent re-registration by self-excluded players, including following account closure.

Upon expiry of the applicable retention period, personal data will be securely deleted or irreversibly anonymised in accordance with imaju8's data disposal procedures.

9 Cookies & Tracking Technologies

imaju8 uses cookies and similar technologies to operate the Platform effectively. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential to the operation of the Platform — these enable core functions including login session management, account authentication, and shopping basket functionality for the cashier. These cookies cannot be disabled without impairing Platform functionality.
• Functional Cookies: Cookies that remember your preferences, such as language settings and display preferences, to improve your experience on return visits.
• Analytics Cookies: Aggregate, anonymised analytics cookies that help imaju8 understand how players interact with the Platform — including which pages are most visited, session durations, and navigation paths. This data is used to improve the Platform and is not linked to individual player identities.

imaju8 does not use cross-site tracking cookies, third-party behavioural advertising cookies, or social media tracking pixels. You may configure your browser to refuse or delete cookies; however, disabling strictly necessary cookies may impair your ability to use the Platform.

10 Your Data Rights

Registered imaju8 players have the following rights in relation to their personal data. To exercise any of these rights, please contact imaju8 using the details in Section 12.

imaju8 will respond to all data rights requests within thirty (30) calendar days of receipt. Where a request is complex or numerous, imaju8 may extend this period by a further sixty (60) days and will notify you accordingly. Certain rights may be limited where their exercise would conflict with imaju8's legal retention obligations (e.g., AML record-keeping requirements).

11 Data Security

imaju8 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption applied to all data transmitted between your device and the imaju8 Platform.
• Encrypted storage of account passwords using industry-standard hashing algorithms. imaju8 staff cannot view your password in plain text.
• Two-factor authentication (2FA) available on all player accounts.
• Access controls limiting imaju8 staff access to personal data to those with a documented business need.
• Regular security assessments of Platform infrastructure and data handling procedures.
• Incident response procedures for the detection, reporting, and remediation of any personal data breach.

In the event of a personal data breach that is likely to result in a high risk to the rights and freedoms of affected players, imaju8 will notify affected individuals without undue delay, in accordance with its obligations under applicable data protection law.

Notwithstanding the above measures, no internet transmission or electronic storage system is completely secure. Players are responsible for maintaining the security of their own login credentials and for notifying imaju8 immediately of any suspected unauthorised access to their account.

12 Contact Us — Data Enquiries

For any questions, concerns, or formal requests relating to this Privacy Policy or imaju8's handling of your personal data, please contact us through the following channel:

When submitting a data rights request, please include your registered email address, account username, and a clear description of the specific right you wish to exercise. imaju8 may request additional identity verification before processing data rights requests to ensure we release or act on data relating to the correct individual.

13 Amendments to This Policy

imaju8 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, data protection standards, or our operational practices. Where changes are material, imaju8 will notify registered players via their registered email address or via a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this document reflects the effective date of the current version. Players are encouraged to review this Policy periodically. Continued use of the Platform following publication of an updated Policy constitutes acceptance of the amended terms.

The current version of this Privacy Policy is always accessible at imaju8.cam/privacy-policy. Previous versions are available on request by contacting our support team.

This Privacy Policy was last reviewed and updated on 1 January 2026. Players are responsible for reviewing this Policy periodically. By continuing to use the imaju8 Platform, you confirm your acceptance of the current Policy.